Baileys Furniture is committed to providing high-quality furniture. However, we understand that issues can arise, and we’re here to help when they do.
1. Refunds
We do not offer refunds on any items unless explicitly stated otherwise. This applies to all purchases made through our website or any of our authorised sales channels.
2. Exchanges
We only replace items if they are found to be defective or damaged upon delivery. If you believe your item is eligible for an exchange, please contact our support team with your order details and photos of the damage.
3. Need Assistance?
For questions or concerns regarding exchanges, please don’t hesitate to reach out. We are here to support you.
4. Contact Us
Have a question about our Refund Policy? Not sure how it applies to your order? We’re here to make things simple and stress-free. Whether you need clarification, want an update on a specific order, or just prefer to speak with someone directly, contact us, as our support team is ready to help. Email us at support@baileyscomfort.co.uk, and we’ll get back to you as quickly as possible. Your peace of mind matters to us, and we’re always happy to assist.