Your satisfaction is our priority at Baileys Furniture. If you’re not completely happy with your purchase, you may return it within 14 days of delivery for a full refund or exchange.
1. How to Return
To begin a return, please get in touch with our support team so we can assist you directly. Once we receive your request, a member of our team will carefully review the details and guide you through each step of the return process. We’ll provide clear instructions, let you know if any documentation is required, and share return labels or shipping details where applicable. Our goal is to make the process as smooth and straightforward as possible, so you feel fully supported from start to finish.
2. Return Conditions
Returned items must meet the following criteria:
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Items must be unused and in original condition
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Original packaging and tags must be intact
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Return must be initiated within 14 days of receipt
3. Non-Returnable Items
Please note that the following items are final sale and not eligible for return or exchange:
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Custom orders
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Clearance items
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Special orders
4. Contact Us
Have questions or need help with a return? Our team is here for you. Email us at: support@baileyscomfort.co.uk